Support

New to the Virtual Academy?

From finding and navigating courses to understanding the membership levels, here's what you need to get started. Take advantage of our Knowledge Base for FAQs and feel free to submit a support ticket.

If this is your first time to the Virtual Academy, watch the video below to get familiar with everything.

Check our FAQs

The quickest way to get the answer you need is most likely through our FAQ pages. As always, if you can’t find the answer you’re looking for feel free to create a new ticket and we’ll be in touch shortly.

Click here to check our frequently asked questions.

Create a Ticket

Got a question or need some help? Our support staff are standing by to answer your questions, help you through any problem, or point you to additional tools and resources. Simply submit a ticket and one of our support representatives will be in touch shortly to help you.

Click here to create a support ticket.

Check an Existing Ticket

Have a ticket you’d like to check on? No problem. You can see the status, read updates, post updates, and more of all your existing tickets.

Click here to check your existing tickets.

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